We are here to help you navigate this process

(435) 633-1127

billing@cfamilywellness.com

Rates

Therapy sessions cost between $85-$250/session, depending on which therapist you meet with, their experience and specialty. We ask that you contact our office for the specific rates. Concierge therapy has a different rate and more information is available upon request.

Insurance and Third-Party Billing

Services may be covered in full or in part by your health insurance , employee assistance plan (EAP), bishop/clergy/ecclesiastical sources, crime victim reparations, or other government sources. Please call our office for more information on insurance panels that we are connected with and other third party billing needs/protocol.

Please be aware that billing insurances or other third parties carries a certain amount of risk, as we cannot control how your information is used once submitted. Most insurance companies require a diagnosis and not all therapeutic issues are reimbursable (Insurance generally does not cover relationship/marriage counseling). Your diagnosis is something that is seen by multiple people at the insurance company, and can be shared with other insurance companies (life, disability, future health insurance companies) and the government (security clearance, weapons permits, public office, etc.). If you no show or late cancel your appointment, insurance will likely not cover this and your card on file will be charged.

If you choose to use insurance, it is your responsibility to verify the specifics of your coverage. Some insurance companies have limits on what we can do as therapists to help you as our client. Instead of doing what is best for you, insurance companies can say how many sessions are appropriate for a given diagnosis and some even limit which therapy modality is approved. To determine if you have mental health coverage through your insurance carrier and what is approved, the first thing you should do is call them. Check your coverage carefully and make sure you understand their answers. Some helpful questions you can ask them:

  • What are my mental health benefits?
  • What is my deductible and has it been met?
  • How many therapy sessions does my plan cover per year? When is that year mark set?
  • Is my therapist on your panel of in-network providers? How much does my insurance pay per session for an in-network vs. out-of-network provider?
  • Is approval or pre-authorization required?
  • Do I need a referral from my primary care physician or employer?
  • Will my insurance cover this particular issue?

Payment Schedule

Payment is due at the time of service and will be collected prior to meeting with the therapist. We accept cash, check, debit, and all major credit cards.  Most HSA and Flex Spending cards will also be accepted (check with your carrier to see if pre-approval is needed).

Cancellations

If you need to cancel or reschedule your appointment, you must give at least 24 hours notice. If you do not show up for your scheduled therapy appointment, or if you have not notified us at least 24 hours in advance (business days only) you will be charged the full fee to compensate the therapist for their time and your reserved slot.

Financial Responsibility

You are responsible for the cost of therapy services. As a courtesy we may bill your insurance provider or a third party payment provider, however this does not guarantee that your bill will be covered. Our contract is with you as an individual, so if an insurance or other third party fails to pay the portion of the services you have previously arranged with them, you will be responsible for paying the full amount.